June 14th, 2021 | Palm Desert, CA
I RECENTLY CONTACTED WHAT I THOUGHT WAS SUNGEVITY TO ASK ABOUT MY SYSTEM. I'VE DISCOVERED THAT SUN JEVITY IS NO LONGER IN THE BUSINESS OF SOLAR PANELS AND THAT IT HAS BEEN TAKEN OVER BY a DIFFERENT COMPANY NAMED PINEAPPLE ENERGY. I ALSO FOUND OUT THAT AS I SUSPECTED MY PANELS WERE ALL PLACED ON THE WRONG SIDE OF MY HOUSE WHEN THEY WERE ORIGINALLY INSTALLED 10 YEARS AGO. I SUSPECT THAT I AM NOT GETTING AS MUCH SOLAR ENERGY FROM THESE POWER PANELS AS I MIGHT HAVE IF THEY HAD BEEN PLACED ON THE CORRECT SIDE OF MY HOME. THE SERVICE PROVIDER GRACE A HAS BEEN VERY HELPFUL TO ME AND VERY INFORMATIVE WE TALKED ABOUT PUTTING IN ADDITIONAL PANELS AND THE COST OF SUCH A THING, IT IS SOMETHING THAT I WOULD LIKE TO DO IN THE FUTURE. WHEN I CAN'T AFFORD IT FINANCIALLY. GRACE COULD NOT HAVE BEEN NICER OR MORE HELPFUL.
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November 21st, 2020 | Riverside, CA
After getting several bids from different companies, we decided to go with this one. Our sales rep Steve was great, and our project manager Karla M was phenomenal. She kept me updated every step of the way and answered any questions I had.
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November 13th, 2020 | Winchester, CA
Second system installed and Project manager Sherril T did a great job keeping me informed and up to date on progress. She was also available to answer any questions I had throughout the process. This company was far more engaged than our initial installation two years ago. My solar advisor Jason L was also monumental in planning and execution of the system. I would call him to get started with the process. Very helpful and straight forward.
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November 9th, 2020 | Los Angeles, CA
I experienced some frustration initially as I was trying to get an installation done in the middle of Covid Crisis 2020 and my Sungevity rep changed four times during the process. Eventually I was assigned to Sherril T. She did a good job of keeping me in the loop with regard to the process and progress of the permitting and such. (Permitting still the worst part of the process....how does it take my city a month to approve panels up on a roof??) She was also good about "one off" requests. Overall, I was ultimately satisfied with the whole process (at least from Sungevity's side, hence the five star rating). They did what they said they would do, at the price they quoted me, and their contractors showed up on time and did a good job.
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November 5th, 2020 | Corona, CA
Sherril T at Horizon Solar did a wonderful job for my project. She responded to all the emails and provided me all up-to-date information on a continuous basis. She was very professional and courteous throughout the entire process and was a pleasure to work with.
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November 4th, 2020 | Canyon Country, CA
Things took a bit longer than planned because of the pandemic, but honestly, Sherill T did an amazing job of keeping me informed and updated throughout the whole process. She was always able to answer my questions and I felt supported through everything. Everything went smooth and my solar panels are up and running. I would highly recommend Sungevity.
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October 2nd, 2020 | Hemet, CA
Ever since Sherrill T took over communication with us, she has been awesome. She communicated with us promptly, provided us with updated information, and personally took over ensuring our solar and skylights project was completed.
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September 24th, 2020 | ,
Sungevity did a pretty good job. If it wasn't Justina F, My review would have been not a good. I know the Covid Situation had a big part to play in the time it took to Install the equipment, but it took about 8 months to be completed. Our City and the Building Inspectors had a big negative impact on getting this done quicker, as well. However, Justina took over our account and handled us with Kid gloves after going through multiple Account mangers in the beginning. Thank you Justina! We could not have done it without you. So far the euipment is up a running and we are now Off the Grid" so to speak.
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September 15th, 2020 | South Gate, CA
Sherril was great. Customer service and product are excellent
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September 12th, 2020 | Wildomar, CA
Sheryl was a real pleasure......would recommend to anyone
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September 4th, 2020
Even though it’s in the time of Covid nine teen they managed to do it as smooth as they could and it was greatly appreciated how to cook the survey survey for the solar then tried
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September 3rd, 2020 | Torrance, CA
Great Customer service Shari is awesome to work with and will continue to working on sending referrals.
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September 2nd, 2020 | Boardman, OR
Justina F, our project coordinator, did a awesome job to make Solar panel installation process seamless by coordinating several other parties and promptly solved the issues. She engaged her management in-timely manner to speedup process. Because of her, we are recommending Sungevity to our family and friends.
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August 31st, 2020 | Lakeside, CA
Install was occurring during the stay at home order, so it was difficult to get SDG&E and the city aligned, but my coordinator, Justina F, kept pushing, so I could have my panels turned on in time for the hotter part of the summer. Which is great being able to offset some of the cost of running the A/C
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August 29th, 2020 | San Clemente, CA
We had a great experience with Sungevity and our project coordinator, Shari R. They met or exceeded all of our expectations!
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